Legal & Compliance
Policies, disclosures and information about how KreaTivLab operates.
Privacy Policy
How KreaTivLab collects, uses, stores and protects information.
Last updated September 2, 2026
View PolicyTerms of Service
The agreement that governs your use of KreaTivLab.
Last updated September 2, 2026
View PolicyRefund Policy
How subscriptions, credit packs, cancellations and refund requests work.
Last updated September 2, 2026
View PolicyAcceptable Use Policy
What is and is not permitted when creating, publishing and sharing on KreaTivLab.
Last updated September 2, 2026
View PolicyAI Disclosure
Which features use AI, which providers process data and what the limits are.
Last updated September 2, 2026
View PolicyCookie Policy
Cookies, browser storage and similar technologies used by KreaTivLab.
Last updated September 2, 2026
View PolicyYour Privacy & Data
You control your KreaTivLab account data. From Settings you can update your profile and creator preferences, export a copy of your account data as JSON, review consent choices, and permanently delete your account. Deleting your account removes your profile, generated media, projects, connected-channel records and workspace content.
KreaTivLab does not currently use a cookie preference center, because the site relies only on strictly necessary and functional browser storage. See the Cookie Policy for the full list.
Connected Services
You can authorize KreaTivLab to work with third-party services on your behalf. Today that means Google / YouTube, used to read channel information and analytics you have granted access to, and to publish videos you choose to upload. Authorization tokens are stored encrypted on our servers, are never shown in the app, and you can disconnect at any time.
Additional platforms such as Meta, Instagram, TikTok, LinkedIn and X are not connected today and may be supported in the future.
AI Transparency
KreaTivLab uses artificial intelligence across certain creative, analytical and creator-business tools. AI outputs may contain errors and should be reviewed before publication or important decisions.
Billing & Credits
Subscriptions and credit packs are processed through Stripe. Subscriptions renew according to the terms shown at checkout. Cancellations take effect at the end of the current paid billing period, and access continues until then. Monthly plan credits reset each billing period and do not roll over. Purchased credit packs currently persist while the account remains active. When an eligible AI operation fails, reserved credits are released or refunded through the existing credit workflow.
Creator & Publishing Responsibility
You remain responsible for what you publish. Before sharing or uploading, review your generated content for accuracy, confirm you have the rights and permissions for any material you use, include sponsorship and advertising disclosures where required, disclose synthetic or AI-generated content where required, meet the requirements of the destination platform, and check publishing metadata such as titles, descriptions and thumbnails.
Copyright & Contact
KreaTivLab is operated by XtraLynk Technologies LLC. Copyright concerns, policy questions, privacy requests and legal notices can be sent to our support address. XtraLynk has not designated a registered DMCA agent, so copyright reports are handled through this contact address.
About these policies
All KreaTivLab policies listed above are effective and were last updated on September 2, 2026. When we publish a material update to the Terms of Service we may ask you to review and accept the new version before continuing to use KreaTivLab. Minor wording updates are published with a new "Last updated" date and do not interrupt your work.